The Ordinary Niacinamide 10% + Zinc 1%
The Ordinary Niacinamide 10% + Zinc 1%
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A high-strength vitamin- and mineral-packed formula to fade the look of blemishes
Features:
- Contains a high 10% concentration of niacinamide (vitamin B3)
- Minimizes the appearance of dark spots, marks, and congestion
- Brightens skin tone and improves skin texture
- Balances sebum activity with zinc salt of pyrrolidone carboxylic acid
- Offers a pH level of 5.50-6.50
- Vegan and cruelty-free
- Free of fragrance, alcohol, oil, silicone, and nut
HOW TO USE
Apply 2-3 drops to the entire face morning and evening before heavier creams.
REMINDERS
Contraindications: If topical Vitamin C is used as part of skincare, it should be applied at alternate times with this formula (ideally Vitamin C in the PM and this formula in the AM). Otherwise, Niacinamide can affect integrity of pure-form Vitamin C (L-Ascorbic Acid).
Notes: While Niacinamide and Zinc PCA can reduce the look of blemishes and balance visible sebum activity, neither is a treatment for acne. For persistent acne-related conditions, it’s recommended you use Benzoyl Peroxide and/or Retinoic Acid. DECIEM doesn’t recommend ongoing use of BHA such as Salicylic Acid for persistent blemishes. For temporary improvement in appearance of blemishes, Salicylic Acid would help. This formulation can be used alongside acne treatments if desired for added visible skin benefits.
Independent studies suggest Niacinamide is also an effective ingredient for brightening skin tone.
Shipping & Returns
Shipping & Returns
Please check the Shipping & Returns Policy below before processing your order.
When do I receive my order?
Our standard delivery times are summarized below. Non-working days include Sundays, and Public Holidays. These are for products that are not customized and are readily-available.
When is my order confirmed?
Your order is confirmed once payment has been received and an email confirmation has been sent. It will contain your Order # and shipping details. A second email will be sent to you once order has been fulfilled and on its way to you.
How can I track my order?
The second fulfillment email sent to you will contain a tracking number for your reference. You may track it using our third party logistics partner which will be provided to you.
Can I make changes to my order?
Unfortunately, we cannot make changes to your order once it’s been confirmed. We recommend that you review order details before checking out. For special requests, kindly email info@totsandmomsph.com.
How much is shipping?
Shipping fee will depend on the size and weight of the items and the location of the delivery. You may see the calculated shipping fee upon check out. Larger packages may incur additional shipping charges.
Do you offer same day delivery?
We offer same day delivery for Cebu buyers.
Do you have a pickup location?
You may pick your orders up at our physical store located at 2F Piazza Elesia, Gov. M. Cuenco, Talamban, Mandaue City, Cebu.
What payment methods do you accept?
We have different payment channels available:
- Online Bank Transfer
- GCash QR Code
- Debit & Credit Card (PayMongo)
How long do I have to settle payment before my order is cancelled?
You have 72 hours to complete your purchase. If the payment hasn’t been fully settled within that time, your order will be cancelled. If you paid partially, we will also partially fulfill your order based on the total amount of products your payment can cover.
Damages on Purchased Item
Please inspect all items upon receiving your item and contact us immediately if the item is defective, damaged or if you received the wrong item(s), so that we can evaluate the issue. We can opt to replace the damaged item with the same one, or you can replace it with another item. Should there be issues with sizing or preference, the purchase can be exchanged, under the terms and conditions of our Exchange Policy below.
Non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, vitamins and supplements), custom products (such as special orders or personalized items), fashion accessories that are for pierced ears, and personal care goods (such as skincare and beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Returns on sale items or gift cards are also not allowed.
Exchanges
Should you change your mind about your purchases, provided that the item is unused and unopened and does not fall under the Non-Returnable items list, you can exchange the product for another product within 7 days of purchase. Please present your transaction receipt upon your request. We reserve the right to deny the return if these conditions are not met.
For Online orders, return postage is your responsibility unless the item is incorrect or faulty.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If a special Returns Policy does not appear on your receipt under an in-store purchase, the policy will refer to this Returns Policy.
For any more additional questions, you may contact us at info@totsandmomsph.com
